These are our Terms & Conditions, Please read.
By using our site and/or services you agree to be bound by our terms and those of or hosting supplier 20i and the UK registry Nominet.
ArgyllTech is an online business based in Tarbert, Argyll Scotland. Please take care to note our acceptable terms of use from us and our provider 20i.
Our web sites terms of use
These terms (with all the links and documents referred to) describe to you the terms of use on which you may choose to make use of our web sites. It contains supplementary information and should be adhered to in addition to any other terms and conditions that you have agreed to in connection with your use of our website or our services. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, do not use our site.
Expired Domains Policy
We will send out reminder emails 14 days prior to expiry, 1 day prior to the expiry date along with 7 day reminders post expiry. We will send the emails to the email address on the account, it is the registrants responsibility to make sure their contact details are up to date. ArgyllTech take no responsibility if your domain renewal fails due to your contact details being incorrect or indeed if they are correct and you have not checked to see if the renewal was successful. Nominet will after 90 days expiry mark the domain for deletion and there is no way to recover this other than trying to register it again when it drops and is deleted.
HOSTING EXPIRY AND UNPAID SERVICES
Should you have a hosting account or service with us, you will receive an invoice 14 days prior to its expiry, you will also receive one 1 day before and then every 7 days post expiry. optional add-ons will be disabled 1 day after expiry, 21 days after expiry all services will be disabled, 28 days after expiry your services will be cancelled and deleted. Once cancelled and deleted there is no way to recover any services, websites or email, you would need to start a new service. Monthly paid Accounts that regularly reach 14 days post expiry will be moved on to a yearly billing contract.
Termination of Account at ArgyllTech
From time to time ArgyllTech will communicate with customers and offer help, guidance and where necessary instruction of how best to use Argylltech and aid us in offering a fair system to everyone. Should Argylltech find it necessary to ask a customer to leave and find a new registrar, we will give you 7 days and with your permission release all of your domains to your new registrars TAG free of charge.
Your obligation when selling or transferring a domain from ArgyllTech
If you are selling or transferring a domain that you manage from your ArgyllTech account, you agree to check that the TAG has changed to the customers new registrar TAG, you can do this by carrying out a “whois” check at http://www.nominet.uk/lookup/ and advising your buyer to make sure they add the correct TAG when completing a transfer. You can of course ask your buyer which registrar they are moving to and from within your ArgyllTech account, go to the domain and select transfer/ tag release domain, enter the registrar TAG and it will be released to your customers registrar and be deleted from your account. This will allow ArgyllTech to stop the auto generation of invoices and save time and disruption when the buyer tries to manage the domain and finds they cannot.
Hosting
As with our terms here, no adult sites or sites that infringe on another parties copyright are permitted. All hosting must have an associated domain on the STACK tag and its nameservers set to ns1.stackdns.com, ns2.stackdns.com, ns3.stackdns.com, ns4.stackdns.com Please be aware that we do not allow pornographic content of any nature or images, text or videos that contain adult, violent or harassment themes. Although we offer large plans and some unlimited, this has to have less than a 200,000 file limit.
About us
Our site “argylltech.com” is operated by Argyll Technologies, run in accordance with Scottish Law.
By accessing this site
Access to this site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site or our entire site at our discretion. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as strictly confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the rules or guidance of these terms of use.
Domain Registration and Domains for Hosting Rules
You will at all times have a contact email address on file and will whitelist/safelist the email info@argylltech.com to receive important registrar communications. By registering, transferring or hosting a domain with ArgyllTech you agree that the domain and the content of any web site does not contain any word, phrase or implication that may be deemed as explicit or an implication to a service that is illegal. We understand that intent has a huge part to play in determining what is illegal or offensive by implication, so ArgyllTech reserves the right to release any domain it finds unsuitable to the domain registry at Nominet and will remain untagged until such a time the owner signs in to nominet and assigns a new TAG. Adult domains including the use of the words escort in relation to a geographic location are strictly prohibited. Should we have accepted any domain onto our system in error we will contact the registrant with the details provided and ask for the domain to be released to an alternative TAG, we reserve the right to immediately remove any domain we deem to be in breach of our terms. Should a domain be deemed illegal or a web site hosted by ArgyllTech found to be acting illegally we will inform the relevant authorities.
Intellectual property rights
We own, or have explicit consent or are the licensee of all intellectual property rights on our site, and in the material published on it. These works are protected by copyright laws and agreements around the world. All such rights are reserved. You must not reproduce or use any of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors, unless part of any agreement you have made with us in using our site. You can print copies, and download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any media out of context. The authors of material on our site must always be acknowledged. Printing or copying, including downloading any part of our site in breach of these terms of use, then any right to use our site will cease immediately, and you must agree to return or destroy any copies of the site you have made.
Reliance on web site content
Although we have taken every step to make sure the information on our website is correct, you should not consider the content of our web site as advice, as each persons or companies needs are different, and what may be right for one may not be for another, so no reliance should be placed on it, and you should seek clarification for other sources before making any important decisions. This should be detailed when showing anyone else content from our web site.
Our liability
Content displayed on our web site is provided without any guarantees, conditions or warranties as to its accuracy or relevance. To the extent permitted by law, and third parties connected to us expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any web sites linked to it and any content posted on it. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Your information and visiting our site
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Linking to our site
You may link to any publicly accessible page of our site, excluding links to pages from which you are logged into, in accordance with the terms of use of this site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you or encourage or employ others to do so. Our web site must not be framed on any other site, or scraped for content or data. We reserve the right to withdraw links and linking arrangements without notice.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites, and accept no responsibility for them or for any loss or damage that may arise from your use of them. You should always make yourself familiar with any terms of use or privacy information and linked site offers.
Jurisdiction and applicable law
The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our web site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland.
Agreement to Nominet’s Terms and Conditions
When you search and or register a domain name with ArgyllTech, you are obliged to familiarise yourself with and agree to the terms and conditions that Nominet set out for domain registration, taking note of within those terms of the DRS Policy and DRS Procedure. When registering a domain you will be asked to confirm that you have read and understood these terms and any obligation and agreement you are making when registering a UK domain, a link to which is here Nominet’s Terms and Conditions
Registrant Data Quality Compliance Terms
When registering a UK domain through ArgyllTech, the data you use to create an account, will be used to match your billing data provided, and the data used to register any subsequent domains, furthermore, the data provided can not be changed once created without the permission and intervention of ArgyllTech. You agree to supply us with a verifiable registrant name and address and agree to liaise with ArgyllTech to correct any mistakes, and supply proof when required to do so to help ArgyllTech validate your data. Should you have made a mistake, please send your corrected address details and one of these proofs, For individuals; Driving Licence, Valid ID for non UK residents (for .uk a verifiable UK service address must be used), HMRC Tax Notification(dated last 3 months), Utility Bill(dated last 3 months), Bank Statement(dated last 3 months). For Businesses; Bank Statement(dated last 3 months), HMRC Tax Notification(dated last 3 months), Utility Bill(dated last 3 months), Company letterhead, Official Company Stamp/Seal. You can email data@largylltech.com and we will endeavour to correct it as soon as possible.
We reserve the right should we not be able to verify your given details to use third party resources such as the electoral role and for businesses, to check with companies house or business directories to enable us to correctly and quickly verify your registrant data.
DATA QUALITY is at the heart of what we do at ArgyllTech, this contributes to the security of the UK namespace, and allows the relevant authorities to act quickly to protect the public should they need to. Should we not be able to validate any data that we feel needs secondary examination and has set off other alerts, we reserve the right to place a Registrar Data Quality Lock on the domain contact, this will suspend the domain and any other domains associated to the contact. In the event of Nominet contacting us regarding invalid data, we will immediately place a Data Quality Lock on the domain or domain contact. ArgyllTech reserves the right when data validation has failed to delete the contact and all domains associated in line with Nominet’s terms of use and data policy.
Abuse
ArgyllTech do not allow the registration through its services of any domain that is done so with the sole intent of causing another person or body harm, be that threatening, offensive, illegal or trademark infringing. Should you breach these terms or violate any of Nominets /20i’s terms, you agree for ArgyllTech to lock at their discretion any said domain or account, and if needed report serious abuse to Nominet and the relevant authorities. Should ArgyllTech receive information with suspected abuse, we will endeavour to contact you to discuss the matter and resolve any abuse complaint that we receive. Should you have any questions about a domain you wish to register, please contact us via the contact form on our web site.
Complaints Procedure
Should you have any complaint about Argylltech please contact us via the contact form on our web site and we will reply within 48 hours. Should your complaint not be dealt with to your complete satisfaction, we ask that you again email and state as to why you are not happy and what we can do to make you happy. Your complaint is dealt with from the beginning by the highest level, giving you the assurance that it will be looked at carefully and considered fairly. ArgyllTech is fully committed to being an ethical UK registrar and hosting supplier and welcomes any suggestions as to how it can improve, always.
Variation of our terms
We may revise these terms of use at any time by amending this page. You are expected to check this page each time you access our web site to take notice of any changes we may have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. Users who have entered in to an agreement with us will always be sent any changes in advance.
20i Terms and Conditions below, Nominet Terms and Conditions https://www.nominet.uk/uk-domains/policies/
This page tells you the terms and conditions on which we supply our services described on our website www.20i.com to you (“Services”). Our primary services are website hosting service (“Hosting Service”) or a domain name registration and renewal service (“Domain Registration and Renewal Service”)
Please read these terms and conditions carefully before ordering any Services from our website. By ordering any of our Services, you will be bound by these terms and conditions. Refusal to accept these Terms and Conditions will result in no Services from our website being able to be ordered. Our Data Processing Agreement under the European General Data Protection Regulation (GDPR) forms part of these terms and conditions. We would recommend you read through the terms carefully, printing a copy of your records if required.
1. INFORMATION ABOUT US
1.1. www.20i.com is a site operated by 20i Limited (“we”, “us” and “our”). We are registered in England and Wales under company number 09775671 and have our registered office at Hawthorn House, Southwell Road West, Rainworth, Mansfield, Nottinghamshire, NG21 0HJ.
Please note that by placing an order for the Services, you consent to us sending to you our regular newsletter by email. This forms our primary method of communicating with you and will inform you of any changes to our services, billing, planned maintenance and account access information.
1.2 Contracts for the purchase of Services through our site will be governed by English law. Any dispute arising from, or related to, such the Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. English is the language offered for the conclusion of the contract between us both
2. YOUR STATUS
2.1. By placing an order through our website, you warrant that:
2.1.1. you are legally capable of entering into binding contracts
2.1.2. you are at least 18 years old.
2.2. If you are acting on behalf of a company or other business, you further warrant that you personally have the authority to bind that company or business on whose behalf you are placing an order.
3. THE ORDER PROCESS
3.1. You can only place an order with us for Services once you have successfully registered an account with us. Information that you provide while registering an account with us must be complete and accurate. By creating an account you agree that we may block access to the account and the Services we supply if we reasonably believe that the information you have supplied is inaccurate. You must keep your user name and password private at all times and not allow anyone else to use it. You must contact us should you believe that your username or password has become known to someone else.
3.2. Before you submit an order you will be shown a summary on screen including details of the Services you have wish to order and the price payable. There will be an option to amend/correct and errors before proceeding to completion of the order.
3.3. Before being able to submit an order you will be required to register a credit or debit card. We also accept paperless direct debit, however you may need to use a credit or debit card on your first order.
3.4. Once an order has been placed, we will provide you with confirmation of the Services you have ordered. This confirmation will be sent to the email address registered to your account. Copies of previous invoices will be stored on your account.
4. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
4.1. After placing an order, you will receive an e-mail from us accepting your order and, if appropriate, letting you know that the Hosting Service you have purchased has been activated (“Acceptance Confirmation”). Your order constitutes an offer to us to buy our Services and all orders are subject to our acceptance.
4.2. The contract between us (“Contract”) will only be formed when we send you the Acceptance Confirmation. We may also decline your order for the Services for any reason, in which case we will tell you so.
4.3. The Contract will relate only to those Services we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Services which may have been part of your order until such Services have been confirmed.
5. OUR STATUS
5.1. We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products or services you purchase from companies to whose website we have provided a link on our website will be of satisfactory quality, and any such warranties are disclaimed by us absolutely.
5.2. Any disclaimer does not affect your statutory rights against the third party seller.
6. CONSUMER RIGHTS
6.1. If you are buying as a consumer (i.e., not within the course of your business), ordinarily, the Consumer Contract Regulations 2013 allow you to cancel the Contract at any time within 14 working days, beginning on the day after you received the Acceptance Confirmation.
6.2. However, by placing your order for the Services, you agree to us starting supply of those Services before the end of the seven working day cancellation period referred to here. As such, you will not have the right to cancel the Contract under the Consumer Contract Regulations 2013
6.3. This provision does not otherwise affect your statutory rights.
7. OUR LIMITED MONEY BACK GUARANTEE
8. PRICE AND PAYMENT
9. QUALITY
10. ACCESS TO THE HOSTING SERVICE
>br>10.1. It is your responsibility to ensure that necessary arrangements for access to our Hosting Services are in place.
11. HOSTING SERVICE SERVICE LEVELS
12. IP ADDRESSES
13. BACK-UP OF YOUR MATERIAL AND OUR SERVERS
14. HOSTING SERVICE USAGE LIMITATIONS
15. SUPPORT
16. DOMAIN NAMES
17. INTELLECTUAL PROPERTY RIGHTS
18. OUR LIABILITY
19. DURATION OF THE SERVICES AND CANCELLATION
20. DELETION OF YOUR DATA
21. ADDITIONAL TERMS
22. WRITTEN COMMUNICATIONS
23. NOTICES
24. THIRD PARTY RIGHTS AND TRANSFER OF RIGHTS AND OBLIGATIONS
25. EVENTS OUTSIDE OUR CONTROL
26. WAIVER
27. SEVERABILITY
28. ENTIRE AGREEMENT
29. CHANGES TO OUR TERMS AND CONDITIONS
7.1. Once the Contact has been formed you may cancel the Contract in relation to the Hosting Service you have purchased.
7.2. In such cases, you may cancel at any time within 30 days, beginning on the day after you received the Acceptance Confirmation. If you do so, you will receive a full refund of the price paid for the Hosting Service you have cancelled. We will refund the price you have paid to the credit card, debit card or other account you used to make that payment. No other refund will be made. Limited to one per customer.
7.3. To cancel the Contract you must inform by raising a support ticket before the end of the 30 day period mentioned in clause G(b) above. As part of our cancellation process, we will respond to you to confirm your cancellation request. You must re-confirm your cancellation request by replying to this confirmation or we will continue to supply the Hosting Service and your cancellation will be ineffective. This is to ensure that we do not delete any data you need to retain.
7.4. In summary, the Services which may not be cancelled under the limited money back guarantee include (but are not limited to):
7.4.1. Domain Registration and Domain Registration Renewals.
7.4.2. Private SSL certificates.
8.1. The price of any Services will be as quoted on our website (exclusive of VAT).
8.4.1 Where a Service’s correct price is less than our stated price, we will charge the lower amount when accepting your order;
9.1. We warrant that (subject to the other provisions of these terms and conditions) any Services purchased from us through our website will be provided with reasonable care and skill.
9.2. We will not be liable for a breach of the warranty provided above unless:
9.2.1. you give written notice of the breach to us
9.2.2. we are given a reasonable opportunity after receiving the notice of examining our provision of the Services to you
9.2.3. the problem arises because you failed to follow our oral or written instructions as to the use of the Services (if there are any)
10.2. You are also responsible for ensuring that all persons who access our Services through your Internet connection are aware of these terms and conditions (and in particular our acceptable use policy).
11.1. We do not warrant access to our servers will be uninterrupted or error free but we shall use reasonable endeavours to keep downtime to a minimum.
12.1. You will have no right, title or interest in any internet protocol address (“IP address”) allocated to you throughout use of upon the expiry or termination of Services.
12.2. Any IP address allocated to you is allocated as part of the Hosting Service you purchased and is not portable or otherwise transferable by you in any manner whatsoever.
13.1. It is your responsibility to maintain appropriate and up-to-date back-up copies of any data, information or other material you upload onto our servers as part of your use of the Hosting Services. We provide free tools to make website and database backups in our control panels. In the event of loss of or damage to your material, you will not be given access to the server back-up we maintain pursuant to our archiving procedure.
14.1. The Hosting Service package you order includes the per calendar month bandwidth allowance applicable to that hosting package as this is set out on this website at the time of your order.
14.2. The Hosting Service you have ordered will be automatically suspended if this monthly bandwidth allowance is exceeded. If this happens, you may upgrade your Hosting Service package to one which includes a higher monthly bandwidth allowance, or wait for the Hosting Service to resume at the start of the following calendar month. You can monitor your monthly bandwidth usage in our control panel.
14.3. Unless the Hosting Service package you order includes a virtual private server, you will only be allowed to use a maximum of 10% of our server’s processing capacity when using the Hosting Service package you order.
15.1. Our support team will help resolve any problems you have with the Services you are receiving. We will not provide programming support to you, but, as part of our Hosting Services, our servers are compatible with many programming languages.
15.2. We do not provide telephone technical support. Support is provided via online support ticket or online chat.
16.1. Where the Contract includes our Domain Registration and Renewal Service:
16.1.1. we will endeavour to procure the registration of the domain name you request
16.1.2. we will not be liable in the event that the relevant domain name registry refuses to register the domain name you request, or subsequently suspends or revokes any registration for that domain name.
16.1.3. we shall not act as your agent or on your behalf in any dealings with domain name registry.
16.1.4. the registration of the domain name you request and its ongoing use is subject to the relevant domain name registry’s terms and conditions of use which you should consider.
16.1.5. you are responsible for ensuring that you are aware of the terms so that you can comply with them.
16.1.6. the domain name you request will only have been successfully registered when you appear as the registrant on the appropriate “whois” database of the top level domain name registrar.
16.1.7. we shall have the absolute discretion to require you to select a replacement domain name to the one you have requested to be registered, and may suspend or terminate our performance of the Domain Registration and Renewal Service, if, in our opinion, there are reasonable grounds for us to believe that your current choice of name is, may or is likely to be in bad faith, breach of the provisions of these terms and conditions or any legal or regulatory requirement.
16.1.8. you confirm and warrant that you are the owner of any trade mark in any domain name (or have the authority of the owner of any trade mark to use such name) that you have requested be registered.
16.2. You confirm and warrant that you are the legal owner of any domain name (or have the authority of the legal owner to use such domain name) supplied by you, or otherwise authorised by you, for use as a domain name in connection with any website in relation to which the Hosting Service supplied to you is used.
16.3. Once the domain name has been successfully registered, it will need to be renewed periodically to ensure you retain your registration of it. We will send you renewal notices 30 days and 7 days before the renewal date of your registered domain name. These notices will be sent to the email address then registered against your account.
16.4. You hereby authorise us to automatically renew the domain name for you unless you have cancelled the Domain Registration and Renewal Service in accordance with these terms and conditions.
16.5. The price for the renewal will be as set out in the renewals page of the customer administration area and will be charged against one of the payment methods then registered against your account.
16.6. You acknowledge and agree that we may place a number of locks on any domain registered with us either at the time of registration or at any time thereafter and without further notice to you.
17.1. You, retain all intellectual property rights in your material, and you grant to us a worldwide, non-exclusive, royalty free licence to use, store and maintain your material on our servers and publish it on the Internet for the purpose of providing the Hosting Service to you.
17.4. If you download software from our website, we grant you a non-exclusive, non-transferable royalty free licence to use that software for the purpose set out on our website in relation to that software. Such licence will automatically terminate when we terminate providing the Hosting Services to you.
17.5. Any third party software that you download from our website shall be licensed to you on the standard software licence terms of the owner of the intellectual property rights in that third party software as those licence terms are notified to you at the time you download such software.
17.6. We retain all intellectual property rights in the Hosting Services (other than in your material) and our software. You must not decompile, disassemble the Hosting Services or our software.
17.7. We will defend you against any claim that the Hosting Services infringe any United Kingdom intellectual property rights of a third party, and shall indemnify you for any amounts awarded against you in judgment or settlement of such claims, provided that:
17.7.1. you give prompt notice of any such claim.
17.7.2. you make no admissions or settlements without our prior written consent.
17.7.3. you provide reasonable co-operation to us in the defence and settlement of such claim, at your expense.
17.7.4. we are given sole authority to defend or settle the claim.
18.1. We do not monitor and will not have any liability for your material or any other communication you transmit by virtue of the Hosting Services.
18.2. Due to the public nature of the Internet, we shall not be liable for the protection of the privacy of electronic mail or any other information transferred through the Internet or via any network provider
18.3. No guarantee or representation is given that the Hosting Services will be free from security incidents or unauthorised users.
18.4. All conditions, terms, representations and warranties that are not expressly set out in these terms and conditions (or the documents referred to in them) are hereby expressly excluded.
18.5. We do not exclude or limit in any way our liability:
18.5.1. for death or personal injury caused by our negligence;
18.5.2. under section 2(3) of the Consumer Protection Act 1987
18.5.3. for fraud or fraudulent misrepresentation
18.5.4. for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
18.6. We will not be responsible for the following types of losses (in each case whether direct, indirect or consequential) and whether they are caused by our negligence or otherwise:
18.6.1. loss of income or revenue.
18.6.2. loss of business.
18.6.3. loss of profits or contracts.
18.6.4. loss of anticipated savings.
18.6.5. loss of goodwill.
18.6.6. loss of software or data.
18.6.7. wasted expenditure (such as pay per click advertising costs).
18.8. You are advised to acquire business interruption insurance, or other appropriate insurance, to protect you and your business in the event of interruption of the Services (in particular the Hosting Service).
18.9. Where you buy any product or service from a third party seller through following a link on our website to such third party’s website, the seller’s individual liability will be set out in the seller’s terms and conditions. You should consult such terms and conditions.
19.1. The part of the Contract relating to our Domain Registration and Renewal Service will commence on the date we send you our Acceptance Confirmation. It will continue until:
19.1.1. we have registered the domain name you have requested (the “Domain Name”) and you subsequently ask us not to renew the registration of your Domain Name
19.1.2. we terminate the supply of our Domain Registration and Renewal Service by notice to you because:
19.1.2.1. the Domain Name is no longer available for registration
19.1.2.2. you are in breach of the terms and conditions herewith
19.1.2.3. of some other reason preventing the registration of the Domain Name.
19.2. If we terminate the Domain Registration and Renewal Service under the clauses of this agreement, we will refund the price you have paid for the Domain Registration and Renewal Service to the credit card, debit card or other account you used to make the payment.
19.3. That part of the Contract relating to Services other than our Domain Registration and Renewal Service will commence on the date we send you our Acceptance Confirmation. Unless such Services are terminated as provided for in this clause they shall continue for the minimum period of time that applies to the Service you have purchased (“Minimum Term”). After expiry of the Minimum Term, they will continue on a month to month basis until terminated:
19.3.1. by you, as a Consumer, informing us of your decision to cancel the Contract by a clear statement. This should be via online support ticket or support live chat;
19.3.2. by you, as a Business customer, informing us of your decision to cancel the Contract. This should be via online support ticket or support live chat
19.3.3. by us giving to you at least 30 days advanced notice in writing sent to the then current email address registered against your account
19.3.4. by exercising your right as a Consumer, to cancel the Contract(s) within the “cooling off period” i.e. within 14 days of purchase.
19.3.5. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. We request that you do this at least two working days before the cancellation date. Please note that the Cooling Off period only applies to Consumers, not Business Customers.
19.4. As part of our cancellation process, you must re-confirm your cancellation request via our support ticket system or support live chat system or we will continue to supply the relevant Services and your cancellation will be ineffective. You cannot cancel any of your Services by letter, email or telephone.
19.5. The monthly price for Services we supply under Contracts that continue on a month to month basis shall be charged monthly in advance directly to a credit card, debit card, paperless direct debit or other payment method registered against your account. Such payment will be taken on the same date of the month (or if no such date occurs then on the last day of the month) as on which the Services had originally commenced (“Payment Date”) unless or until you cancel the Services in accordance with these terms and conditions.
19.6. We will not provide you with a refund for a cancellation that is part-way through a billing period.
19.7. Without prejudice to any other right to terminate or suspend the Services we may have under these terms and conditions, our Terms of Website Use or our Acceptable Use Policy we may terminate the Contract at any time by giving you 30 days’ advance notice by emailing you at the email address registered against your account.
19.8. If we cancel the Services, we will refund to you the price you have paid for the Services on a pro-rata basis for the unexpired Minimum Term
19.9. Notwithstanding anything to the contrary in these terms and conditions, if you are in breach of an obligation of these terms and conditions we may terminate the Contract by 7 days’ notice to you.
19.10. Expiry or termination of the Contract shall be without prejudice to any rights and liability of either of us arising in any way under that Contract as at the date of expiry or termination.
20.1. If you cancel your Services, any data we hold or host in relation to the Services you have cancelled will be immediately and permanently deleted from our system.
20.2. Accordingly, you are strongly advised to make appropriate copies of such data before you cancel your Services.
21.1. Additional terms and conditions may apply for our offers. If so, you will be advised of them at the relevant point.
22.1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic.
22.2. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
23.1. All notices given by you to us must be given though our online system.
23.2. We may give notice to you at either the then current e-mail or postal address registered against your account with us.
24.1. Neither you nor we intend that any term of the Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
24.2. The Contract is binding on you and us and on our respective successors and assigns.
24.3. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it, without our prior written consent.
24.4. We may transfer, assign, charge, sub-contract or otherwise dispose of the Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
25.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
25.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
25.2.3. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
25.2.4. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
25.2.5. impossibility of the use of public or private telecommunications networks; and
25.2.6. the acts, decrees, legislation, regulations or restrictions of any government.
25.3. Our performance under the Contract will be deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
26.1. If we fail, at any time during the Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
26.2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
26.3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
27.1. If any of these terms and conditions or any provisions of the Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
28.1. These terms and conditions and any document expressly referred to in them represent the entire agreement between us both in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
28.2. We each acknowledge that, in entering into the Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
28.3. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
29.1. We have the right to revise and amend these terms and conditions from time to time.